Services

Help with HR offers a comprehensive range of HR services that can be tailored to your specific needs.
Up-skilling your HR team or leaders

Up-skilling your HR team or leaders

Help with HR’s coaching services are designed to empower your leaders by providing them with tailored and impactful development opportunities. Our approach includes both personalised one-on-one sessions and dynamic group workshops, each designed to cater to the unique needs and goals of your leadership team. In our one-on-one sessions, we offer a private and supportive environment where leaders can explore their strengths, identify areas for improvement, and receive customised strategies to enhance their leadership capabilities. These sessions are highly individualised, ensuring that each leader receives the attention and guidance they need to succeed.

In addition to our individual coaching, we offer engaging group workshops that foster collaboration and shared learning among leaders. These workshops are designed to create a stimulating atmosphere where leaders can exchange ideas, learn from each other’s experiences, and gain new perspectives on leadership challenges. Our workshops cover a wide range of topics, including effective communication, conflict resolution, and how to have difficult conversations. These sessions are aimed at equipping leaders with the skills they need to navigate the complexities of modern leadership.

A key focus of our coaching services is on enhancing leadership skills, particularly in mastering challenging conversations with employees. We understand that some conversations can be difficult and often require a combination of empathy, assertiveness, and strategic thinking. Our coaching provides leaders with the tools and techniques necessary to approach these conversations with confidence and effectiveness, ultimately leading to improved team management and development.

By investing in Help with HR’s coaching services, your leaders will gain the skills and confidence needed to drive your organisation forward. Our comprehensive approach ensures that your leadership team is well-prepared to face the challenges of today’s business environment and lead your organisation to success and at the same time, mitigating risk.

Investigations

Investigations

Our Workplace Investigation Service is designed to help you effectively address and resolve a wide range of employee complaints, concerns, or incidents that may arise within your organisation. At Help with HR, we specialise in conducting formal and in-depth investigations into allegations of misconduct, policy violations, or any behaviour that could potentially impact the safety, legality, or overall harmony of your workplace. Our team of experienced investigators is equipped with the skills and knowledge necessary to navigate complex situations and ensure that all investigations are conducted with the utmost professionalism and integrity.

Our expertise encompasses a broad range of areas, including handling employee grievances, which are often the first step in identifying and addressing underlying issues within the workplace. We also provide support in managing disciplinary matters, ensuring that all actions taken are procedurally fair, consistent, and aligned with your organisation’s policies and obligations. Additionally, we offer a dedicated service for whistleblower complaints, recognising the importance of protecting individuals who come forward with information about potential wrongdoing.

Throughout the investigation process, we maintain a thorough and impartial approach, gathering evidence, interviewing relevant parties, and analysing data to reach a clear and accurate conclusion. Our goal is to not only resolve the immediate issue but also to make recommendations to assist with preventing similar incidents from occurring in the future. By doing so, we help maintain a positive and compliant work environment that fosters trust, respect, and productivity among all employees. At Help with HR, we are committed to providing exceptional service and ensuring that your workplace remains a safe and harmonious place for everyone.

Complex case management 

Complex case management 

We can provide bespoke guidance on how best to navigate complex employee matters.

We specialise in helping organisations effectively manage sensitive employee matters. Our expertise spans conflict resolution, performance management, workplace investigations, and compliance with employment laws, ensuring your business navigates these challenges with confidence and integrity.

We provide tailored, strategic guidance to help you effectively manage complex employee-related challenges. Our comprehensive HR consultancy ensures compliance with legal standards, fosters positive workplace environments, and supports your organisational goals.

Performance and conduct leader education

Performance and conduct leader education

This service is designed to provide comprehensive expertise in best practice management, specifically tailored to enhance the capabilities of your organisational leaders. It equips leaders with the necessary skills and experience to navigate and effectively manage performance conversations, ensuring that these discussions are constructive and aligned with organisational goals. Additionally, it addresses disciplinary matters with a focus on fairness and consistency, helping leaders implement appropriate actions while maintaining a positive work environment.

One aspect of the service tackles workplace conflicts by offering strategies and techniques that promote resolution and prevent recurrence. Leaders are trained to identify the causes of conflicts and apply mediation skills to facilitate peaceful resolutions, thereby fostering a harmonious workplace culture.

In addition to these leadership development activities, Help with HR provides robust support in the creation and implementation of essential tools. These tools are designed to streamline and facilitate the documentation of workplace events and outcomes, ensuring that all relevant information is accurately recorded and easily accessible. This documentation is crucial for maintaining compliance with legal and organisational standards, supporting decision-making processes, and providing a clear record of actions taken in response to various workplace issues.

By investing in Help with HR’s Performance and Conduct Leader Education services, your organisation can expect to see improvements in leadership effectiveness, enhanced conflict resolution, and more efficient management of workplace events, ultimately contributing to a more productive and positive work environment. 

Workforce planning

Workforce planning

Our Workforce Planning Service is designed to enhance and optimise your organisation’s human resources by conducting a comprehensive analysis, forecasting future trends, and strategically planning both workforce supply and demand. We employ advanced techniques and tools to ensure that your organisation is equipped with the right individuals possessing the necessary skills, who are placed in the most suitable roles at precisely the right time. This approach helps in aligning your human resources strategies seamlessly with your organisation’s overarching goals, thereby preparing you effectively to meet and exceed future staffing requirements.

Our service is committed to providing you with the insights and solutions needed to maintain a competitive edge in your industry, ensuring that your workforce is not only efficient but also adaptable to changing market conditions and organisational demands.

Succession planning

Succession planning

Help with HR consultants understand the critical importance of succession planning for the long-term success of any organisation. Our Succession Planning Service is meticulously designed to help you identify and nurture internal talent, ensuring that your company is well-prepared for seamless transitions into leadership roles. By engaging in strategic planning for future vacancies, we assist you in maintaining critical positions within your organisation without experiencing delays or compromises in the skills and knowledge required for these roles.

By fostering a culture of continuous development and leadership readiness, we contribute to improved team morale and overall organisational performance.

Choose Help with HR for your succession planning needs and invest in the future of your company. Our services are designed to provide you with peace of mind, knowing that your leadership pipeline is robust and ready to meet the demands of tomorrow.

Employment relations

Employment relations

With more than seven years of dedicated and specialised experience in the field of Employment Relations (ER), we provide comprehensive and expert guidance tailored to assist you in effectively navigating and managing a wide array of employee-related matters within your workplace. Our highly skilled and knowledgeable team is equipped with an extensive range of resources and tools designed to steer you towards the most optimal solutions available.

We are committed to helping you mitigate any potential risks that may arise and to address even the most complex and challenging aspects of people management with practical and innovative strategies. We ensure that your unique and specific needs are met with the utmost precision and expertise, providing you with peace of mind and confidence in your ability to manage your workforce effectively.

BOOT calculators

BOOT calculators

We’ve developed bespoke calculators tailored to the needs of our clients that take into account rosters and provisions under Modern Awards. These calculators have assisted our clients in various industries in meeting the stringent requirements of the Better Off Overall Test (BOOT) under Fair Work regulations. Our innovative tools are designed to streamline and simplify the complex process of assessing and verifying employee remuneration benefits.

These calculators can be used to evaluate a wide array of employment scenarios, taking into account variables such as penalty rates, overtime, allowances, and other entitlements stipulated under Modern Awards. By automating these calculations, our tools significantly reduce the risk of human error, saving time and administrative effort for HR professionals and payroll managers.

Our compliance solutions provide detailed reports and analytics to support transparent decision-making processes. This ensures that organisations not only adhere to legal standards but also maintain fair and equitable treatment of their workforce. With our calculators, businesses can confidently demonstrate that their employees are genuinely better off under their current employment arrangements, thus fostering a culture of fairness and legal integrity.

Change management

Change management

Navigating change within an organisation can be a complex and overwhelming task, presenting numerous challenges that require careful planning and execution. Whether the change involves implementing new processes designed to enhance efficiency and productivity, adopting cutting-edge technology to stay competitive in a rapidly evolving market, reviewing and updating employee entitlements to ensure compliance with current regulations, or restructuring the organisation to better align with strategic goals, each transition demands a unique approach.

Help with HR consultants play a crucial role in this process, bringing a wealth of skills and expertise to the table. They are equipped to guide organisations through these challenging transitions, providing comprehensive support that ensures a smooth and successful change management process. By leveraging their experience and knowledge, Help with HR consultants help organisations mitigate potential risks, address employee concerns, and maintain morale, ultimately facilitating a seamless transition that aligns with the organisation’s long-term objectives. 

Generalist HR advice

Generalist HR advice

With more than two decades of extensive experience in the field of human resources, our organisation is well-positioned to deliver expert guidance and comprehensive support across a diverse array of HR topics. Our seasoned team of professionals is trained and equipped with the latest industry knowledge and tools to offer you the resources and specialist expertise necessary to effectively address any specific challenges that may arise within your business environment.

Whether you are seeking advice on recruitment strategies, employee development programs, compliance with labour laws, or any other HR-related issue, we are committed to providing tailored solutions that align with your organisational goals and enhance your overall business performance. 

Organisational restructures

Organisational restructures

Streamline your operations with our expert HR restructuring and cost-reduction services, designed to transform your organisation into a more efficient and productive entity. Our team of seasoned HR professionals offers comprehensive guidance throughout the entire restructuring process, ensuring that every step is carefully planned and executed to achieve your desired outcomes.

We begin by conducting a thorough analysis of your current HR structure, identifying areas where costs can be reduced without compromising on quality or efficiency. Our tailored strategies are crafted to eliminate unnecessary expenses, such as redundant roles, outdated processes, and inefficiencies in resource allocation.

By implementing these changes, we help you optimise your workforce and align it with your business goals, ultimately enhancing overall productivity and performance. Additionally, we provide ongoing support and monitoring to ensure that the restructuring process is smooth and that any challenges are addressed promptly. Trust us to deliver a sound and efficient restructuring process that will position your organisation for long-term success.  

Policy development and review

Policy development and review

Our HR Policy development and review services are designed to provide a thorough and customised approach to creating and updating your organisation’s human resources policies. We understand that each organisation is unique, and therefore, we offer comprehensive policy development services that are specifically tailored to meet your organisation’s distinct needs and objectives. Our HR experts work closely with you to create formal guidelines, rules, and principles that not only effectively guide decision-making and behaviour within your organisation but also align with your company’s mission and values.

In addition to policy development, our services include a detailed review of existing policies to ensure they remain relevant and effective. We can conduct a comprehensive analysis of your current policies, identifying any gaps or areas that may need improvement. Our approach ensures that all policies are compliant with the latest legislative provisions, helping your organisation avoid potential legal issues and maintain a safe and fair work environment.

We provide expert advice on any identified issues, offering solutions that are both practical and sustainable. Our process involves analysing various options, consulting with key stakeholders, and engaging in open discussions to gather input and feedback. This collaborative approach ensures that the policies we draft are not only legally sound but also resonate with your employees and management team.

Our goal is to address your unique challenges and requirements by creating policies that are clear, concise, and easy to understand. We believe that well-crafted HR policies are essential for fostering a positive work culture, enhancing employee engagement, and driving organisational success. By choosing our HR Policy development and review services, you can rest assured that your organisation will have the necessary tools and frameworks to navigate the complexities of human resources management effectively.

Mediations and facilitated discussions

Mediations and facilitated discussions

Our Mediations and Facilitated Discussions service provides a comprehensive approach to enhancing group interactions through structured conversations facilitated by a neutral third party, referred to as a facilitator. The facilitator plays a crucial role in steering the group towards achieving focus, boosting productivity, and fostering inclusivity. By creating a safe and open environment for dialogue, the facilitator ensures that every participant feels comfortable sharing their thoughts and ideas. This inclusivity is vital for encouraging diverse perspectives and ensuring that all voices are heard, which is essential for effective group dynamics.

Through their skills in communication and conflict resolution, facilitators help the group navigate discussions, identify key issues, and develop actionable solutions. Their ability to maintain a balanced and respectful atmosphere contributes to a more productive and harmonious group environment.

We also offer the support of qualified mediators when needed. These mediators are trained professionals who specialise in resolving disputes and facilitating constructive dialogue. They provide an impartial perspective and help the group reach consensus, especially in situations where disagreements may arise.